Who we are
Effective Date: June 2025
Welcome to Lekkerfresh.co.za, your trusted online marketplace for fresh produce and quality meats. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Details: Name, email address, phone number, and delivery address
- Payment Information: Secure payment details for order processing
- Order History: Past purchases for customer service and improvements
- Usage Data: Browsing activity, preferences, and interactions to enhance user experience
2. How We Use Your Information
We use your data for the following purposes:
- Order Processing & Delivery: To complete transactions and deliver fresh produce to your doorstep
- Customer Support: To assist with inquiries, refunds, or service issues
- Website Improvements: To analyze user behavior and enhance our platform’s functionality
- Marketing & Communication: To notify you about promotions, offers, and updates (with your consent)
3. How We Protect Your Information
We take data protection seriously and implement appropriate security measures:
- Encrypted transactions for secure payments
- Restricted access to sensitive customer data
- Continuous monitoring to prevent unauthorized access
4. Sharing of Information
We do not sell or rent your personal data. However, we may share necessary details with trusted third parties:
- Payment Providers for secure transactions
- Delivery Partners (Uber, Bolt) to fulfill orders
- Legal Authorities when required by law
5. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request details about how your data is processed
To exercise your rights, please contact us at [Insert Contact Email].
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy policies of external websites.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in regulations or our business operations. The latest version will always be available on our website.
8. Contact Us
For any questions or concerns about your privacy, please reach out to us at:
📧 Email: info@lekkerfresh.co.za 📍 Address: 70 Vantil Road, Farmall 2194
Suggested text: Our website address is: http://jackalcreek.lekkerfresh.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.